Returns and Refunds of Products on our Etsy Site

If you are not completely satisfied with the product ordered, call or email and let us know why. We will work with you to recreate your product to provide complete satisfaction or we will completely refund the price of your purchase at your request.

Our goal is to ensure you are completely satisfied with your purchase.

Firefly Custom Creations 

1644 Farmington Drive
Cookeville, TN 38501